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Easily Said & Done

I help entrepreneurs leapfrog over the typical potholes that derail most small businesses with inspiration, motivation, education, and support across a wide range of business topics drawn from over a decade of running my own business, teaching entrepreneurship for the City of New York, and coaching and consulting privately with dozens of women and minority small business owners. Honestly, why go it alone when help is an email away?

Title: Discounting Discounts: Subheader: They can do more harm than good.
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Discounting Discounts

It's a tough time to run a small business—with many economists predicting a recession and all the uncertainty caused by the US government. We've certainly yet to see the impact of the massive federal layoffs and cuts to government programs in addition to other economic issues at play. As a result, many consumers and businesses are already tightening their purse strings and preparing to go without. In response, many of my students and clients have been floating the idea of offering discounts...

Title: Power Throuple; Subtitle: In pricing, 3 is a magic number.

Three has an almost mystical symbolism and power whether you're pondering math, music, or spirituality. Our brains just love patterns, and three is the smallest number needed to create one. It's satisfying, complete, and somehow feels "just right" to our minds. That's why it's so powerful when considering pricing strategies, as well. Here are three ways to leverage the power of 3 for your pricing: Sandwich Pricing When businesses offer three price points, something fascinating happens. The...

Frame Your Pricing; Subtitle: With these 4 little questions.

For quite some time now, I've been teaching entrepreneurs about the benefits of value pricing. (Check out Does Size Really Matter to learn why this strategy makes so much sense for small businesses.) But, I was today years old when I learned about Dutch economist Peter van Westendorp's Price Sensitivity model, which he developed in the 1970s. To determine psychologically acceptable price ranges for products or services, he created 4 research questions to ask target audiences. If you've ever...

Title: The Waiting Game; Subtitle: How not to get trapped playing it.

Ugh, I'm knee-deep in prepping for two new business growth classes to kick off on Monday and I am S-T-R-E-S-S-E-D! I'm reliant on others to set up key aspects of the course, including several guest expert sessions. On the one hand, that's really helpful. But, on the other, it means I'm not in control of my schedule and don't know what speaker slots are available for the experts I'm reaching out to. So, it's kind of like being an airplane pilot forced to circle above the tarmac until a gate...

Title: Good, Fast, Cheap; Subtitle: There's really no choice.

Hi Reader, Good, Fast, Cheap, you can only have two is a common expression in consulting, particularly with design and marketing firms. I bought into this idea years ago because it seemed to have a nugget of truth to it, but recently I've realized it's a bunch of hooey if you're a small business, and maybe if you're a large one, too. You can't make something good and fast or good and cheap. While throwing money at a problem may get you farther than you would without it, to make something...

Don't Be the Gatekeeper. Be the Keymaster, instead.

During the holiday season I visited a store in my neighborhood that's been there for a few years and is always empty. It's a store that sells upscale compression socks and related items. Many years ago, I bought some compression socks for my dad from a medical supply store. That's the extent of my experience. But this place is filled with colorful items and I've been thinking that a pair of light compression socks might help me with some foot pain I've been experiencing. Upon entering, I...

Title: On-A-Mission Formula; Subtitle: For purpose-driven businesses.

I'm past the halfway mark of the business growth class I'm teaching for New York City's Small Business Services and the most popular online class discussion by far is in response to our very first session and assignment, namely Crafting a Purpose-Driven Mission Statement. The truth is most entrepreneurs get trapped into thinking their mission statement is meant to articulate what they do and for whom they do it. Here's what that might look like: We create handcrafted toys made from natural,...

Consumer power play title; Hitting that wallet hard! subtitle

It's hard to avoid the politicization of almost all aspects of life these days, especially in light of the new US administration's aggressive rollout of an agenda and priorities that have proved to be incredibly disruptive to so many people's lives and livelihoods. The rollback of DEI programs, mass deportations, the threat of freezing and/or cutting federal funding, potential gutting of regulatory and compliance across industries, to say nothing of the significant federal employee layoffs,...

Linking Up: Make your profile magnetic!

Did you know when someone Googles you, your LinkedIn profile is the first result listed? That means, like it not, you need a compelling profile even if you're not really active on the platform. Sophie Lechner, founder of The Magnet Model, is a LinkedIn expert and frequent guest in my classroom. Here are her tips for creating a magnetic profile that attracts your ideal customers and instills trust and a powerful desire to work with you. Use the valuable real estate of your bannerThat big image...

Heading: Won't You Be My Client? Subheading: How Mr. Rogers transformed my copy.

It's hard to find an adult (even a really young one) who has not been invited to join Mr. Rogers Neighborhood at some point in their childhood. The genial Fred Rogers began broadcasting his children's show on US public television in the late 60s, with his last episode recorded in 2001. Over 31 seasons, Mr. Rogers became a paragon of treating children with and teaching them empathy and mutual respect. So when I came across a TikTok creator who prompted ChatGPT to utilize Mr. Rogers formula for...